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End-To-End
Internet Performance
At InterTech USA, we offer one of the industry's
strongest Service Level Agreement (SLA).
If our network is not performing, or you lose
connectivity for even a minute, you are entitled to receive
a credit. It's just another way InterTech USA demonstrates
its commitment to your complete satisfaction.
100%
InterCORE Backbone Availability
- 100%
network availability with redundant services
- 99.9%
network availability with single-threaded services
Roundtrip
Delay*
- Latency
less than 75 milliseconds (InterCORE backbone)
- Latency
less than 200 milliseconds (Internet)
Roundtrip
Packet Loss*
- Packet
loss less than 1% (InterCORE backbone)
- Packet
loss less than 5% (Internet)
Proactive
notification in 15 minutes
*Subject
to terms and conditions
If you would like additional information on InterTech USA services, please call us at 1.800.291.6517 Ext. 222 or
contact us using the online request form.
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