InterTech USA offers live online support services for troubleshooting, diagnosis and software installation and maintenance. If you have been referred to this page by our support staff, please enter the access code provided to you in the area below. You will then be prompted to download a virus-free plug-in which will allow our staff to work with you online. Make sure you are on the workstation or server in question. With your permission, our staff can view your screen and share control of your mouse and keyboard. Please note that you are in full control of your computer at all times and all transmissions are provided through a secure channel.

For more detailed information, instructions and faqs regarding this service, please click here.

To request online support services, please click here. Or call 1.800.291.6517 Ext. 1.

Type the code you received from your Representative and click the yellow button to proceed.