Wednesday, September 10, 2003 

End-To-End Internet Performance
At InterTech USA, we offer one of the industry's strongest Service Level Agreement (SLA). If our network is not performing, or you lose connectivity for even a minute, you are entitled to receive a credit. It's just another way InterTech USA demonstrates its commitment to your complete satisfaction.

100% InterCORE Backbone Availability

  • 100% network availability with redundant services
  • 99.9% network availability with single-threaded services

Roundtrip Delay*

  • Latency less than 75 milliseconds (InterCORE backbone)
  • Latency less than 200 milliseconds (Internet)

Roundtrip Packet Loss*

  • Packet loss less than 1% (InterCORE backbone)
  • Packet loss less than 5% (Internet)
Proactive notification in 15 minutes

*Subject to terms and conditions

If you would like additional information on InterTech USA services, please call us at 1.800.291.6517 Ext. 222 or contact us using the online request form.

Copyright 2003 InterTech USA, LLC  All rights reserved.